My 2-year-old son was born with an ear pit in his left ear, and it's gotten infected. We've already gone through a 2-week course of antibiotics and used topical ointments, but there's been no change. What should be our next step?
Consult an ENT specialist or a pediatric surgeon for further evaluation and guidance, as recurrent infections in preauricular pits often require surgical excision to prevent future complications; they may recommend imaging tests like ultrasound or MRI to assess the extent of the pit and surrounding tissue, and discuss surgical options to remove the pit and affected tissue.