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Online Doctor Consultation

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Online Doctor Consultation

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Other Specialties

Online Doctor Consultation - Allergist and Clinical Immunologist
Allergist and Clinical Immunologist
Manage allergies and treat immunity
Recurring infections, Immunity deficiency
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Online Doctor Consultation - Apollo Family Health Plan
Apollo Family Health Plan
Book Packages with your favorite doctors
Cold, Cough, Fever, Headache, Skin rashes, St
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Online Doctor Consultation - Bariatrics
Bariatrics
For obesity-related disorders
Overweight, BMI over 30
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Online Doctor Consultation - Breast surgery
Breast surgery
For breast tissue removal
Breast tissue surgery & removal, Mastectomy
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Online Doctor Consultation - Cardiology
Cardiology
For heart and blood pressure problems
Chest pain, Heart Failure, Cholesterol
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Online Doctor Consultation - Cardiothoracic & Vascular Surgery
Cardiothoracic & Vascular Surgery
For surgical treatments of thoracic organs
Heart & lung disease, Cardiac transplantation
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Online Doctor Consultation - Cold, Cough and Fever
Cold, Cough and Fever
For common health concerns
Fever, Eye Infection, Stomach Ache, Headache
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Online Doctor Consultation - Colorectal Surgery
Colorectal Surgery
For disorders of rectum, anus, and colon
Inflammatory bowel disease, Fistula, Intestinal blockage
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Online Doctor Consultation - Counseling
Counseling
Emotional or mental health difficulties
Depression, Anxiety, Mental Stress, Trauma
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Online Doctor Consultation - Covid Consultation
Covid Consultation
Treatment of Covid-19
Cough, Fever, Breathlessness
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Online Doctor Consultation - Covid Recover Clinic
Covid Recover Clinic
Treatment of Post-Covid Mid/long term illness
Post-Covid breathlessness, Chest pain
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Online Doctor Consultation - Critical Care
Critical Care
For life-threatening conditions
ICU related, High-risk patients, Hypertension
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Online Doctor Consultation - De-addiction Management
De-addiction Management
Specialists to help quit smoking, alcohol
Quit - Smoking, Drugs, Tobacco, Alcohol
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Online Doctor Consultation - Dentist
Dentist
Specialists for dental issues and treatments
Toothache, Mouth Ulcer, Crooked Teeth
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Online Doctor Consultation - Diabetology
Diabetology
Managing all kinds of diabetes
Type 1 & Type 2 diabetes, Obesity, Anemia
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Online Doctor Consultation - Dietetics
Dietetics
Managing nutrition and diet regulation
Loss of appetite, Pregnancy Diet, Weight loss
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Online Doctor Consultation - ENT
ENT
ENT specialists for Ear, Nose and Throat
Earache, Bad breath, Swollen neck, Vertigo
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Online Doctor Consultation - Endocrine Surgery
Endocrine Surgery
For surgeries of endocrine glands
Thyroid cancer, Adrenal gland tumours, Conn syndrome
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Online Doctor Consultation - Endocrinology
Endocrinology
For diabetes and hormonal problems
Thyroid, PCOS/PCOD, Growth issues
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Online Doctor Consultation - Family Physician
Family Physician
For maintaining a healthy lifestyle
Routine check-ups, Health-risk assessments
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Online Doctor Consultation - Gastroenterology/GI medicine
Gastroenterology/GI medicine
Managing digestive health
Vomiting, Acidity, Stomach ulcers, Swallowing
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Online Doctor Consultation - General & Laparoscopic Surgeon
General & Laparoscopic Surgeon
For general and minimally invasive surgeries
Cysts, Tumors, Appendicitis, Keyhole Surgery
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Online Doctor Consultation - General Physician Kavach
General Physician Kavach
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Online Doctor Consultation - General Surgery
General Surgery
For all kinds of surgeries
Hernia, Abdominal Surgery
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Online Doctor Consultation - Haematology
Haematology
For diseases related to blood
Blood diseases
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Online Doctor Consultation - Head & Neck Surgical Oncology
Head & Neck Surgical Oncology
Managing cancers of parts of head & neck
Cancer- Mouth, Throat, Nose, Salivary Gland
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Online Doctor Consultation - Hepatology
Hepatology
For liver, gallbladder, biliary tree and pancreas disorders
Liver disease, Liver cancer
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Online Doctor Consultation - Infectious Disease
Infectious Disease
For diseases caused by microorganisms
Severe headache, Fever, Animal bite
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Online Doctor Consultation - Infertility
Infertility
Specialists to help get pregnant
IVF, Miscarriages, Egg-freezing
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Online Doctor Consultation - Lab Report Analysis
Lab Report Analysis
Understand your reports and treatments
Blood Reports, Ultrasound Reports, MRI Scans
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Online Doctor Consultation - Medical Oncology
Medical Oncology
Cancer treatment using various techniques
Immunotherapy, Hormonal therapy, Chemotherapy
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Online Doctor Consultation - Nephrology
Nephrology
Managing all kidney related issues
Kidney Failure, Acute Renal Failure, Dialysis
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Online Doctor Consultation - Neuro Psychiatry
Neuro Psychiatry
Managing behavior and neurological disorders
Mood swings, Memory loss, Anger issues
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Online Doctor Consultation - Neurology
Neurology
Managing issues of the nervous system, brain
Stroke, Dementia, Epilepsy, Movement issues
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Online Doctor Consultation - Neurosurgery
Neurosurgery
For surgical treatment of nervous system disorders
Tumor, Seizures, Spine Surgery
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Online Doctor Consultation - Nuclear Medicine Physician
Nuclear Medicine Physician
Using radioactive materials to treat issues
Scans- Breast, Brain, Bone, Thyroid, Kidney
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Online Doctor Consultation - Obstetrics & Gynaecology
Obstetrics & Gynaecology
For women health issues and surgeries
Irregular periods, Pregnancy, PCOD/PCOS
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Online Doctor Consultation - Ophthalmology
Ophthalmology
Ophthalmologist for eye care and surgeries
Cataract, Blurred vision, Glaucoma, Eye pain
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Online Doctor Consultation - Oral & Maxillofacial Surgery
Oral & Maxillofacial Surgery
For reconstructive surgery of oral cavity, face, jaws
Teeth Removal, Cleft Lip, Cancer of neck, Jaw
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Online Doctor Consultation - Orthopaedics
Orthopaedics
Managing issues of bones, joints, knees
Knee Pain, Shoulder Pain, Bone deformity
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Online Doctor Consultation - Pain Management
Pain Management
For management of all types of pain
Acute pain, Chronic pain, Cancer pain
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Online Doctor Consultation - Physiotherapy and Rehabilitation
Physiotherapy and Rehabilitation
For facilitating recovery from illness/injuries
Post-Covid, Recovery from surgeries
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Online Doctor Consultation - Plastic Surgery
Plastic Surgery
For restoration, reconstruction, alteration of human body
Cosmetic surgery, Burns, Rhinoplasty
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Online Doctor Consultation - Podiatry
Podiatry
For treating foot, ankle and leg disorders
Foot injury, Ankle injury, Diabetic foot
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Online Doctor Consultation - Psychology
Psychology
Therapists for helping in mental health issue
Phobias, Family and Personal Counselling
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Online Doctor Consultation - Pulmonology/ Respiratory Medicine
Pulmonology/ Respiratory Medicine
Managing lung and respiratory disorders
Chest pain, Breathing difficulty, Asthma, TB
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Online Doctor Consultation - Radiation Oncology
Radiation Oncology
Treating radiation therapy to treat cancer
Cancer- Eye, Prostate, Breast, Cervix
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Online Doctor Consultation - Radiology
Radiology
For medical imaging
Knee injury, Cancer, Tumor
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Online Doctor Consultation - Rheumatology
Rheumatology
For treatment of rheumatic diseases
Rheumatoid arthritis, Osteoporosis, Gout
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Online Doctor Consultation - Sexual Health
Sexual Health
For treatment of Sexual Disorders
Painful intercourse, Loss of sexual desire
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Online Doctor Consultation - Sleep Medicine
Sleep Medicine
Diagnosis & treatment of sleep disorders
Insomnia, Constant Fatigue, Snoring
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Online Doctor Consultation - Speech Therapy
Speech Therapy
Treatment of speech disorders
Stuttering, Repeating sound, Elongating words
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Online Doctor Consultation - Spine Surgery
Spine Surgery
For surgeries of the spine
Back pain, Neck pain
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Online Doctor Consultation - Surgical Gastroenterology
Surgical Gastroenterology
For surgical treatment of the digestive system
Surgery- Stomach, Livers, Rectal bleeding
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Online Doctor Consultation - Surgical Oncology
Surgical Oncology
For diagnosis & surgical treatment of cancer
Prevent cancer, Removal of cancerous tumor
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Online Doctor Consultation - Thoracic Surgery
Thoracic Surgery
For surgeries of heart, lungs, esophagus, trachea
Cancer, Tumor, Lung & heart transplant
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Online Doctor Consultation - Transplant Surgery
Transplant Surgery
Managing organ replacement/transplant
Kidney failure, Lung disease, Heart disease
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Online Doctor Consultation - Urogynaecology
Urogynaecology
for urological and Pelvic floor disorders of women
Vaginal bulging, Issues in peeing, Aching
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Online Doctor Consultation - Urology
Urology
For disorders of urinary tract and male reproductive organs
Urinary infection, Kidney stones, Traumatic injury
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Online Doctor Consultation - Vaccination Related Consultation
Vaccination Related Consultation
Covid-19 Vaccine Related Consultations
All Vaccination Related Queries
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Online Doctor Consultation - Vascular & Endovascular Surgery
Vascular & Endovascular Surgery
For minimally invasive surgical treatment of blood vessel disorders
Blood clots, Ulcers, Leg swelling
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Online Doctor Consultation - Vascular Surgery
Vascular Surgery
For surgical treatment of vascular system disorders
Varicose veins, Venous ulcer, Spider veins
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Why Apollo247

  • Round-the-clock doctor availability
  • Broad range of Specialities
  • Detailed digital prescriptions
  • Order medicines & tests online
  • Digitised health records

How Doctor Consultation Works

Video Call

HOW TO CONSULT A DOCTOR ONLINE VIA TEXT/AUDIO/VIDEO?

  • Consult

    Choose the doctor

  • Book Slot

    Book a slot

  • Payment

    Make payment

  • Mobile Icon

    Be present in the consult room on apollo247.com at the time of consult

  • Receive Prescription

    Receive prescriptions instantly

  • Follow Chat

    Follow Up via text - Valid upto 7 days

To enjoy services provided by Apollo 247 on Mobile, download our App

Download Apollo

Frequently Asked Questions

When you speak to a doctor about your health concerns through an audio/video/ chat, it is known as an online doctor consultation or online medical consultation. This is a good alternative for times when you cannot visit a doctor physically at the clinic or hospital. An online doctor consultation works the same way as a physical consultation where you get a prescription after the consultation is complete. Some of the benefits of an online medical consultation at Apollo 24/7 are that you can consult a doctor at the convenience of your home and can order the prescribed medicines by using the ‘Order Medicines’ option.

You can book an online consultation either on the website or mobile app of Apollo 24/7 in two ways. Click on the ‘Find a Doctor’ button on the homepage of the website/app, select a specialty or type the name of the doctor directly. Once you select a doctor, you can click on the “Consult Now’ button to start the online consultation. If you're looking for a doctor based on your symptoms, you may start by going to the homepage of the website/app. Then click on the ‘Track Symptoms’ tab, search for your symptoms or select a few of them based on your health condition. Click ‘Show Doctors’, select a doctor and click on the ‘Consult Now’ button to start the online consultation.

No. We do not recommend or provide online consultations for emergencies. However, our emergency medical services are available round-the-clock which can be accessed by calling 1066 or clicking the ‘Emergency’ tab on the homepage of our website/app.

This may happen due to poor internet connectivity or due to some technical glitch. In such cases, please check your internet connection and if the issue persists, please email us at helpdesk@apollo247.com with the screenshot of the error and we will get this checked from our end.

You can find your prescription for your online consult on the ‘Health Records’ tab. Once you click on this tab, you will be able to view/download your prescription by clicking on the ‘Consults & Rx’ tab.

Online doctor consultation at Apollo 24/7 starts at Rs.200. The consultation fee will vary based on the doctor, the specialty, years of experience of the doctor, any discounts or promotion applied, etc.

Online consultations are prepaid and the payment can be made by either of the given ways – Paytm, Debit/Credit Card, and Netbanking. For offline consultations, you will need to make a partial payment online and the rest can be paid to the doctor at the hospital/clinic.

Yes. If you cancel the online consultation, the refund for the same will reflect in your account within 5 to 7 working days.

Yes. The prescription generated during the online consultation is as good as a physical prescription and will be valid for 6 months from the date of issue (as per government regulations).

A doctor who has done a specialization/training in a specific area of medicine after completing his/her M.B.B.S degree is known as a specialist doctor. He/she can treat complex health issues which a primary doctor may be unable to.

If your health concern is complex and your physician feels that it needs the attention of a specialised doctor, you will be referred to one. You can also consult a specialist doctor if you aren’t satisfied with the treatment/results of your primary doctor, you are struggling with a condition that is not improving, you have been diagnosed with a complex chronic condition, etc.

A specialist doctor is trained to treat complex health conditions which your primary doctor may not be able to. Hence, if you are diagnosed with a complex chronic condition, it is best that you consult a specialist doctor. However, for other normal and generic health conditions, you can visit a primary doctor.

To book an online appointment with a specialist doctor, you can select the speciality from the displayed list or type in the name of the speciality. Once you select the speciality, you will be shown a list of doctors and their availability. If you wish to book an online appointment for a later time, you can choose the doctors that have ‘Consult Tomorrow’ or ‘Consult in 2 days’, ‘Consult in 3 days,’ etc. You can also choose the ‘Schedule for Later’ option after selecting the doctor and clicking on the ‘Consult Now’ button.

Once you book an online consultation on our app, you will get 15 minutes to speak to the doctor. This window can, however, change according to your health condition and the number of queries you have.

To book a follow-up session with the same doctor, select the ‘Active Appointments’ tab on the home page or ‘Appointments’ tab on the bottom menu bar of the app. After that, you can click on the ‘Schedule A Follow-Up’ button to book a follow-up consultation. Alternatively, you can also go to ‘Health Records’ section on the app, select ‘Consults & Rx’, select the appointment card and click on the ‘Schedule A Follow-Up’ button.

To know if your online consultation is covered in your health insurance policy, you will need to get in touch with your insurance provider. They will be able to guide you on the same.

Yes. You have an option to share your prescriptions and test reports with the doctor during an online consultation. You can do so by clicking on the plus sign (+) present on the bottom left of the screen.

If your audio/video call gets disconnected during the online consultation, you would receive another call within a few minutes provided your internet connection is stable.

After you've booked an online consultation, you can go to the ‘Appointments’ tab, select the ‘Active Appointments’ tab and click on the appointment card. Then click on the ‘Prepare for Consult’ tab. You will be directed to a chat window. Fill in the required details, and you're all set to be consulted by a doctor at your selected time.

Though a rarity, this may happen sometimes if your doctor is busy but there is no need to worry. Your appointment will get rescheduled automatically for the next available slot.  

If for some reasons, you are unsatisfied with the quality of the consultation, you can claim for a refund by emailing us at helpdesk@apollo247.com.

If you've missed a call from the doctor, you can go to the chat window and request a call by simply chatting with the doctor. In case the doctor is unavailable, you can reschedule the consultation. If you aren't happy with the date and timings, you can email us at helpdesk@apollo247.com, and we'll get back to you in no time with a better solution.

Yes. The e-prescription will be valid for offline pharmacies as well. However, we recommend you to use the e-prescription to purchase medicines on the Apollo 24/7 platform itself. It is easy and the ordered medicines can be delivered to you within a couple of hours (depending on your location).

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